Support
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admin@rjctechnology.caBilling & Subscriptions
Questions about payments, subscriptions, or account management?
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Get in Touch
Frequently Asked Questions
How do I cancel my subscription?
You can cancel your subscription at any time through your account settings in the app or on our website. If you need assistance, contact us at admin@rjctechnology.ca.
How do I reset my password?
Use the "Forgot Password" link on the login screen of the app or website. If you continue to experience issues, please contact our support team.
What platforms are your apps available on?
Our applications are available on both iOS (App Store) and Android (Google Play Store), as well as through our web platform.
How do I delete my account?
You can request account deletion by emailing us at admin@rjctechnology.ca with the subject line "Account Deletion Request." We'll process your request within 30 days.
Do you offer refunds?
Subscription fees are generally non-refundable. However, we evaluate refund requests on a case-by-case basis. Please contact us with details about your situation.
How can I report a bug or suggest a feature?
We appreciate your feedback! Please email us at admin@rjctechnology.ca with details about the bug or your feature suggestion.
Response Time
We strive to respond to all support inquiries within 24-48 hours during business days. For urgent matters, please clearly mark your email subject line with "URGENT" and we'll prioritize your request.
Additional Resources
For more information about our services and policies, please visit:
- Privacy Policy - Learn how we protect your data
- Terms of Service - Understand our terms and conditions
- Home - Return to our main page